Support

To get support you have the following options:

HelpDesk: Our PREFERED method of communication. You can open a support ticket at https://my.ewdhosting.com/support/

LiveHelp: You can reach us by using the live help chat by clicking the "Live Support" icon above. If no one is online you'll still have the option to leave a message.

Mailing Address:
Emerson Web Design, Inc.
PO Box 201
Babylon , NY 11702-0201

Tutorials: We have the following tutorials to help you get the most out of your control panel. These should help you get started.

Billing System Tutorials:

Viewing & paying bills online Watch movie
Viewing your hosting packages & domains Watch movie
Updating your profile & changing your password Watch movie
Updating your credit card information Watch movie
Managing your support tickets Watch movie


User end CPanel Tutorials:

Creating a POP email account Watch movie
Creating a default (catchall) email account Watch movie
Creating an email account in Outlook Express Watch movie
Creating an autoresponder Watch movie
Creating a subdomain Watch movie
Creating custom error pages Watch movie
Password protecting a directory Watch movie
Creating a MySQL database Watch movie
Managing a MySQL database in PHPMyAdmin Watch movie
Installing FrontPage extensions Watch movie
Using File Manager Watch movie
Using Index Manager Watch movie
Enabling Hotlink Protection Watch movie
Redirecting a URL Watch movie
Redirecting mail Watch movie
Changing control panel password Watch movie
Creating an add-on domain Watch movie
Creating an FTP account Watch movie
Backing up your site Watch movie
Using WebMail Watch movie


WHM (Web Host Manager) Reseller Tutorials:

Managing your hosting packages Watch movie
Managing your hosting accounts Watch movie
Managing your bandwidth Watch movie
Managing your subdomains Watch movie
Managing your skeleton directory Watch movie
Managing your DNS zones Watch movie
Managing your suspended accounts Watch movie
Managing your parked domains Watch movie
Managing your FrontPage Extentions Watch movie
Modifying account passwords Watch movie
Monitoring your server Watch movie
Troubleshooting email Watch movie
Setting up a Remote Access Key Watch movie
Changing your WHM theme Watch movie

Virtuozzo Power PanelTutorials:

Configuring your Power Panel interface Watch movie
Changing your password Watch movie
Starting and stopping your VPS Watch movie
Reinstalling your VPS Watch movie
Mounting and unmounting your VPS in Repair Mode Watch movie
Monitoring your resources Watch movie
Managing system services Watch movie
Managing system processes Watch movie
Connecting to your VPS via SSH Watch movie
Viewing your logs Watch movie