WinMTR
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MTR is a free program for running traceroutes from your computer to your site/server. This is VERY useful to use when you are having issues connecting to your site/server. You can use MTR to run a traceroute and you can submit that info in a support ticket to help us in troubleshooting the issue.
Filesize: 134 kB

FileZilla
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This is the best(FREE) FTP client software we have found.
Filesize: 2.98 MB